Virona's Policy
- No Refunds or Exchanges: We do not offer refunds or exchanges for any products, except in cases of faults or damage.
- Faults and Damages: If the product you receive is faulty or damaged, please contact us immediately within 24 hours of delivery. We will assist you in resolving the issue.
- Condition of Product: To be eligible for an exchange or return due to damage or defect, the product must be returned unused and in its original condition, including all packaging and labels.